Frequently Asked Questions

• Idea Explorer (Free – for early-stage individuals): Suitable for users who are beginning their innovation journey. This plan allows you to securely capture and organize your ideas without the need to file a patent immediately.
  
  
• Innovator (For individual inventors): Designed for solo inventors who are ready to file a provisional patent. It includes AI-powered tools, templates, and guided support for preparing and submitting applications.
  
  
• Professional (For startups and small teams): Ideal for collaborative innovation, includes three collaborator accounts and one patent filing in addition to tools provided in the innovator plan
   
• Enterprise (For larger organisations): Built for companies managing multiple inventions and teams. Includes five collaborator accounts, three patent filings and offers enterprise-level tools including user management, patent portfolio tracking, and advanced collaboration features.

You can view a detailed breakdown of all available plans on our Pricing Page.

To update your payment method, you'll need to access your ClearIP account through the web app (this cannot be done through the mobile app). Follow these steps:

1. Log in to your ClearIP account on a web browser.

2. Click your Profile icon and go to Account Settings.

3. Select the Billing tab.

4. Under Payment Information, click Edit to update your credit card or payment method.

5. Enter the new details and save — changes are applied automatically.

Your updated payment method will be used for all future transactions.

To cancel your plan, you'll need to access your ClearIP account through the web app (this cannot be done through the mobile app). Follow these steps:

1. Log in to your ClearIP account on a web browser.
2. Click your Profile icon and go to Account Settings.
3. Select the Billing tab.
4. Select Cancel Subscription. Your plan will remain active until the end of your current billing cycle, after which your account will revert to the free Idea Explorer plan. Your data will remain secure and accessible.

All features listed in your ClearIP subscription plan are fully included in the price you pay there are no hidden platform fees.

However, keep in mind that government fees related to patent filing and maintenance are not included, as these are charged separately by external patent offices such as the USPTO or EPO. These may include costs for filing, examination, renewal, and other official actions.

Additionally, if you work with external patent attorneys, translators, or other IP professionals, their services will be billed separately.

Yes. ClearIP reserves the right to update its subscription pricing as the platform evolves. Any pricing changes will be communicated in advance, giving users ample time to review and adjust their plans if needed.

Please note that changes in third-party government fees (e.g., from the USPTO, EPO, or other patent offices) may occur independently of ClearIP’s pricing and are outside of our control. These fees are set by external authorities and may change without notice.

If a payment attempt is unsuccessful, follow these steps:

• Check your card: Ensure your card is active, has sufficient funds, and supports both international and recurring transactions.

• Review your billing information: Log in to your ClearIP account and confirm that your billing details are accurate and up to date.

• Try a different method: If the issue persists, consider using a different payment method or browser.

If you continue to experience issues, please contact us at support@clearip.ai for further assistance.

Note: If you subscribed through a third-party platform, please reach out to them directly to resolve any billing issues.

No. Due to the nature of intellectual property services, payments are non-refundable once document generation or filing has begun. This includes any activity related to patent drafting, analysis, or submission.

We strongly recommend reviewing your plan selection and confirming all details before completing your purchase.

If you believe you’ve been charged in error, such as being billed twice or being charged for a plan that should be free, please contact us at support@clearip.ai as soon as possible.

Be sure to include:

• The email associated with your ClearIP account

• A description of the issue

• Any relevant billing receipts or transaction IDs

Our team will promptly investigate and correct any mistaken charges. If an error is confirmed, a refund will be issued.

No. Your ideas are private and secure by default. ClearIP team members can only access your ideas if you explicitly grant permission, for instance, when requesting expert feedback or support.

All ClearIP personnel operate under strict confidentiality agreements and undergo training to ensure your intellectual property is always handled with discretion and care.

ClearIP uses the advanced security protocols to protect your data:

• Encryption: Your data is encrypted both in transit (TLS/SSL) and at rest.

• Secure infrastructure: All information is hosted on secure, industry-standard cloud servers.

• Controlled access: Only authorized users with the appropriate permissions can access your account or data.

We take data protection seriously and continuously monitor and update our systems to meet evolving security standards.

No. Your private data, including ideas, drafts, and personal information, is never used to train or fine-tune any of ClearIP’s AI models. We believe that your intellectual property should remain strictly yours.

Our AI is designed to assist, not learn from, your data.

When you delete your ClearIP account, your data is scheduled for permanent deletion. This includes saved ideas, drafts, and account information.

To prevent accidental loss, we retain your data securely for a short period. During this time, you can contact ClearIP Support to request recovery. After this period, your data will be permanently deleted and cannot be restored.

The Clear IP team want to balance your right to data erasure while ensuring you do not accidentally lose IP-critical information.

Yes. ClearIP complies with all relevant data protection laws, including the General Data Protection Regulation (GDPR).

You can request:

• Access to your personal data

• Correction of inaccurate information

• Deletion of your data

To learn more, review our Privacy Policy or contact ClearIP Support.

ClearIP may collect and store the following types of information:

• Account details: Name, email address, and employment information (if applicable)

• Usage data: Interactions with the platform to improve service quality

• Technical data: IP address, browser type, device information, and cookie data

We do not collect sensitive personal information unless explicitly provided by you for support or legal purposes.

Yes. You have the right to access, update, or correct your data at any time.

To request a copy of the personal data we hold or to update it, contact support@clearip.ai. We’ll provide the information in a structured, commonly used, and machine-readable format, per GDPR.

ClearIP uses cookies to:

• Improve your experience on our platform

• Analyze site traffic and usage patterns

• Enhance service performance and personalization

You can manage cookie preferences at any time via your browser settings. For details, refer to our Cookie Policy.

Under applicable privacy laws, you have the right to:

• Access the personal data we hold about you.

• Correct inaccurate or outdated information.

• Delete your data.

• Restrict or object to certain data processing activities.

• Withdraw consent at any time (where applicable).

These rights are designed to give you control over your personal information.

Yes. You can opt out of marketing communications at any time by:

• Clicking the “unsubscribe” link in any Clear IP email

• Adjusting your preferences in your Clear IP account settings

You will continue to receive essential account-related emails even after unsubscribing from marketing messages.

No. ClearIP never sells your personal data to third parties.

We may share data with trusted service providers solely for operational purposes (e.g., payment processing, hosting), and always under strict confidentiality obligations.

Yes. You can export your ideas and project files directly from your Clear IP dashboard.

This allows you to maintain your own backup or use your IP documentation outside of the Clear IP ecosystem.

If someone else has already patented a similar idea, it could affect the patentability of your invention. During the idea capture process, our App helps identify similar ideas to inform you early on and guide your development process.

The App searches through major international patent databases, including those maintained by the United States Patent and Trademark Office (USPTO), European Patent Office (EPO), World Intellectual Property Organization (WIPO), and other national patent offices.

Not necessarily. Even if there are similar ideas, your invention might still be patentable if it has unique features or improvements that distinguish it from existing patents. A patent attorney can help you determine the patentability of your invention based on the similarities found.

While the App focuses on textual content, it provides guidelines and resources for creating patent drawings, which can be used to enhance your patent application.

We provide information and resources on handling intellectual property disputes, but you will need to consult with a legal professional for specific legal advice and representation.

The App offers informational resources and a network of legal professionals who can help clarify and explain any legal terms and conditions you may encounter.

Yes, the App allows you to share your invention details with collaborators securely, enabling you to work together while protecting your intellectual property.

Yes, the App supports collaborative work, allowing multiple users to contribute to and review the same project while maintaining security and version control.

A Non-Disclosure Agreement (NDA) is a legal document that establishes a confidential relationship between parties. It's crucial for protecting your invention when sharing it with others, such as potential investors or collaborators. Without an NDA, the patentability of your idea can be impaired as public disclosure may prevent you from obtaining a patent.

Yes, the NDA template provided by the App is designed to be legally binding once signed by all parties. However, we recommend consulting with a legal professional to ensure the agreement meets all specific legal requirements applicable to your situation.

The App offers a template for a Non-Disclosure Agreement that can be easily customized to suit your needs. This template can be emailed and signed electronically, streamlining the process of establishing confidentiality agreements.

Yes, the App can send notifications and updates about the status of your patent application and any actions required on your part.

The App includes a tracking feature that allows you to monitor the progress of your patent application from initial draft to final filing.

While the primary focus is on intellectual property protection, the App offers resources and tips for pitching your invention to potential investors.

Intellectual property (IP) is crucial for investors as it provides a competitive edge, establishes ownership, and protects the uniqueness of your invention. Startups that leverage a combination of IP early are 10 times more likely to raise venture capital (VC) and are 3 times more likely to achieve a successful exit.